Taking Care of Business > After the Disaster— Restore or Replace?


Natural disasters like floods (or burst pipes) and fire can hit any building. As you consider the aftermath of a problem like this, whether alone or with your insurance adjuster, here are the facts that can help you decide.

Consider restoring instead of replacing when:

  • Restoration costs are less than 60% of replacement costs.
  • Restoration will be faster and/or more convenient. (Don't forget to consider the time that will be required to select replacements.)

Choose replacement when:

  • It is faster or more convenient.
  • If restoration cannot promise satisfactory results.

What to Look For in a Restoration Vendor< /FONT>

Do they provide employee training programs for:

  • Mitigating water, fire/smoke, and odors
  • Restoration versus replacement
  • Policy holder communications
  • Up-to-date technology

Ask for details about the vendor's procedures:

  • How quickly do they respond?
  • Do they estimate time of completion and make updates on progress?
  • Do they inventory items removed?
  • Do they conduct a final walkthrough when the job is complete?

For best results, take the time NOW to select a disaster restoration professional — do your “shopping” before you need to make that call.  

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