Disaster Restoration is an emergency business. When disaster strikes your home or business, immediate response is necessary to minimize damage, keep cost of restoration as low as possible and restore peace of mind. That's why ServiceMaster by Smith is on call 24 hours a day, 7 days a week, 365 days a year. We are trained, equipped and ready to restore your home or business after any disaster, from water in the basement to fire and smoke damage in the kitchen. We will dry and clean everything from documents to carpets to help you avoid mold problems later. We handle jobs as large as your entire home or business or as small as a single room or office. (click here for more information)
We solve disaster situations quickly, whether the problem is water, fire, smoke, or a combination of all three. Our special disaster recovery services include procedures for everything from structure drying to mold remediation. We also provide tips for mitigating the damage. We offer both commercial and residential fire and water damage clean up.
At ServiceMaster by Smith our professionals use advanced products, procedures, and equipment to assure the highest level of cleaning performance and protection for property and furnishings.
The six step process includes:
1. Inspection and assessment
2. Water removal
3. Anti-microbial application
4. Drying: air movement
5. Drying: dehumidifying
6. Drying: monitoring
Fire and Smoke Damage
Even when the fire is out, the damage continues. Much of the material found in furniture and flooring is synthetic and when burned it can create a variety of complex chemical reactions. After only a few days, these items go from cleanable to unsalvageable.
The professionals at ServiceMaster by Smith understand the chemical combinations that can effectively clean and salvage belongings. We can even remove soot from at-risk items such as brass, aluminum, chrome, marble, tile, and porcelain as well as fabrics in upholstery and carpets; thus helping to avoid additional expenses.
We use the latest equipment and supplies in our five-step fire and smoke restoration process:
- Emergency pre-cleaning
- Content cleaning
- Content pack-out
- Wall and ceiling cleaning
ServiceMaster by Smith has solutions whatever the disaster.
Some of the special damage recovery services we offer include:
♦ Structure drying
♦ Document drying
♦ Deodorizing service/odor removal
♦ Trauma site restoration
♦ Board-up service
♦ Debris removal service
♦ Pack-out and storage service
♦ Drywall replacement
♦ Mold remediation
Carpet and Wood Floor Drying
Water disasters can be especially damaging on carpets and floors. At ServiceMaster by Smith we understand that fast, on-site carpet and wood floor drying is critical in the restoration process.
Here's what our professional staff consider when drying carpet:
- Age and condition of carpet:
ServiceMaster by Smith uses industry resources to help determine the exact value of carpet. If a carpet is so old that it is a better value to replace than attempt restoration, we'll let you know what makes the best financial sense
- Length of time carpet was exposed to water:
Most carpets can withstand water for up to three days, but immediate response to your loss is critical. In most cases ServiceMaster by Smith can be at your site within two to four hours.
- Type of water:
Types of water affect the restoration process.
- Clean water: Water from a clean source with no debris.
- Grey water: Water that is not necessarily clean but is not hazardous (washing machine and dishwasher overflow, for example).
- Black water: Sewage backup or runoff water. These losses are hazardous and should be handled with caution
- Water temperature:
The temperature of the water is important to consider. For example, a hot water heater with very warm water will affect the glue used to hold carpet fibers together.
Here's what The professionals at ServiceMaster by Smith consider when drying wood floors:
- Wood floors are very sensitive, so proper drying is critical.
- Wood naturally holds water—up to 10% depending on the type of floor.
- Wood can absorb another 5% to 10% without showing any noticeable effects. Within a few days, however, floors that cannot hold the water any longer will expand, causing cupping or crowning. Both are very difficult to restore.
- Emergency response is critical for any damage to wood floors.